WELCOME TO ASHBELLE WIGS - THE WIG CONCIERGE SERVICE

Frequently Asked Questions

Here are some common questions of our customers/clients before purchasing from Ashbelle Wigs.
If you have other questions, please just send it to ashbellewigs@gmail.com.

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GENERAL QUESTIONS

Q: “WHAT SERVICES DOES YOUR COMPANY OFFER?”

We specialize in professional wig maintenance, including cleaning, styling, coloring, reconstruction and repairs. Additionally, we sell a wide range of ready-to-wear wigs and wig accessories.

Q: “HOW CAN I CONTACT CUSTOMER SERVICE?”

You can reach our customer service team via email at info@Ashbellewigs.com or by text at 347-991-7498.

WIG MAINTENANCE

Q: “WHAT IS INCLUDED IN YOUR WIG MAINTENANCE SERVICE?”

Our wig maintenance service includes washing, conditioning, styling, and minor and major repairs. We use high-quality products to ensure your wig looks its best. Please head to our booking page to see all the offerings and which one may be right for you.

Q: “HOW OFTEN SHOULD I HAVE MY WIG PROFESSIONALLY MAINTAINED?”

For optimal appearance and longevity, we recommend professional maintenance every 6 to 8 weeks, depending on how frequently you wear your wig.

Q: “HOW DO I SEND MY WIG FOR MAINTENANCE?”

To send your wig for maintenance, please head to our booking page. You can mail in or drop off your wig after your wig is approved and booked for whichever service. Once we receive your wig, we will inspect it and perform the necessary maintenance and return it back in the allotted time.

Terms and Conditions

Welcome to Ashbelle Wigs. These terms and conditions outline the rules and regulations for the use of our website, located at Ashbellewigs.com.. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Ashbelle Wigs if you do not agree to all of the terms and conditions stated on this page.

1. Definitions

"Website" refers to Ashbelle Wigs’ website at Ashbellewigs.com. "We," "Us," and "Our" refer to Ashbelle Wigs. "User," "You," and "Your" refer to the person accessing the website and accepting the Company’s terms and conditions.

2. Use of the Website

By using our website, you agree to: Use the website for lawful purposes only. Not engage in any behavior that could damage, disable, or impair the website or interfere with any other party's use of the website. Refrain from using the website to distribute any harmful or malicious content.

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Ashbelle Wigs and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this website without our prior written consent.

4. Product Information and Pricing

We strive to ensure that all product information, including descriptions and prices, is accurate and up to date. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Prices and availability of products are subject to change without notice.

5. Orders and Payment

By placing an order on our website, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or errors in your order. Payment must be received in full before we ship any products. We accept various payment methods as indicated on our website.

6. Shipping and Delivery

We aim to process and ship orders promptly. However, shipping times may vary based on your location and other factors. We are not responsible for any delays in delivery caused by shipping carriers or customs clearance.

7. Returns and Exchanges

Our return and exchange policy is outlined in detail on our Returns and Exchanges page. Please review it carefully before making a purchase.

8. Limitation of Liability

To the fullest extent permitted by law, Ashbelle Wigs shall not be liable for any damages arising out of or in connection with your use of the website or products purchased through the website. This includes, without limitation, direct, indirect, incidental, punitive, and consequential damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Ashbelle Wigs and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the website or any violation of these terms and conditions.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [your state/country], and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

11. Changes to Terms and Conditions

We reserve the right to amend these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically.

12. Contact Information

If you have any questions about these terms and conditions, please contact us at:
Email: info@Ashbellewigs.com

Thank you for visiting Ashbelle Wigs. We hope you enjoy our products and services.

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